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Important!
If you are concerned or anxious about the immediate safety of any individual or premise - please telephone 999.

Getting in touch - fire safety
If you wish to speak to a fire safety officer or make a complaint about the safety of a home, building or business - please telephone immediately 0191 3843381 (24 hours).

This page contains the following:

contact us - telephone, e-mail, fax, postal details
ways of keeping in touch - 'guestbook' 'comments, compliments & complaints' 'feedback form' 'freedom of information'
our services to you: fire safety; petrol safety; community safety; Fire and Safety Training Centre; Civil Contingencies Unit; Fire Stations
Service leadership - our principal officers and senior manager

Contact us

Please use the following information if you would like to contact us:

Postal Address:
County Durham and Darlington Fire and Rescue Service Headquarters
Finchale Road
Framwellgate Moor
Durham
England
DH1 5JR

Telephone: 0191 3843381
Fax: 0191 3830907
E-mail: ServiceHQ@ddfire.gov.uk

Ways of keeping in touch

Comments, Compliments & Complaints
Alternatively you may like to use our 'Comments, Compliments & Complaints' online feedback system.

Guestbook
Please visit our Guestbook where you can submit a comment, or simply browse messages posted by our other users. We look forward hearing from you. Please note we aim to published all suitable comments within one week of receiving them.

Website Questionnaire
We would like to know what you think or our latest website redesign, if you would like to make any comments please fill in our Website Questionnaire.
Please ensure that you have read our Privacy Statement.

Freedom of Information
We are committed to an open and transparent way of working - please visit our Freedom of Informationarea for information about your rights to access our records.

Our services to you - making County Durham and Darlington - 'a safe place to live and work'

Fire safety advice for businesses, organisations, employers and employees

If you have any concerns about the fire safety of a building, communal home, commercial or public premises - or simply have a question about fire safety and how it may impact on you as an employee or employer - please contact a member of the fire safety team on the following telephone numbers or you can e-mail the team at ServiceHQ@ddfire.gov.uk or by telephoning 0191 3324 304/305/308/309

Derwentside with Wear Valley District Tel: 01207 582872
Teesdale District Tel: 01325 469129
Durham City and Chester-le-Street District Tel: 0191 3843381
District of Easington Tel: 0191 5183241
Sedgefield Borough Tel: 0191 3843381
Darlington Borough Tel: 01325 469129

Petrol safety - advice, guidance on the use and storage of petrol

Petroleum Officer Tel: 0191 3324306

Community Safety - advice and guidance for all

The Community Safety team work with all members of our local communities to provide community and fire safety advice and guidance; the team also includes an arson reduction team.

You can contact the Community Safety team at Fire Service Headquarters by telephoning 0191 3324222 or by contacting your District Community Team.

Fire and Safety Training Centre

County Durham and Darlington Fire and Rescue Service offers a full range of community and industrial safety and fire awareness courses - for details of our courses, please visit Training.

For a full course programme or information about how our courses can be tailored to meet your needs, please telephone 0191 3324335 or 224

Civil Contingencies Unit

Preparing for emergencies, such as flooding, extreme weather, pandemics, terrorist attack, major incident with chemicals or major fire, is an important element of the modern Fire and Rescue Service - if you have any enquiries or would like further information, please telephone 0191 3324289 or 286. Alternatively, you can visit our Civil Contingencies Unit area on this website.

Fire Stations

Key to our ability to provide you with the very services you require are the fire stations located throughout County Durham and Darlington.

As some of our stations are retained - and occupied only on a need basis - it is always better to contact your District Community Team to ensure you receive a prompt reply.

Darlington Tel: 01325 469128
Barnard Castle Tel: 01833 637723
Middleton In Teesdale Tel: 01833 640725
Sedgefield Tel: 01740 622536
Spennymoor Tel: 01388 811742
Crook Tel: 01388 766172
Stanhope Tel: 01388 528172
Durham Tel: 0191 3324258
Bishop Auckland Tel: 01388 602643
Newton Aycliffe Tel: 01325 312531
Wheatley Hill Tel: 01429 821191
Peterlee Tel: 0191 5863133
Seaham Tel: 0191 5812219
High Handenhold Tel: 0191 3703544
Consett Tel: 01207 502912

Service leadership - how to contact the Service's Leadership Team

Chief Executive
Susan Johnson
Tel: 0191 3324390


Director of Operations John Adamson Tel: 0191 3324393	Director of Community Safety Paul Reay Tel: 0191 3324393	Director of Organisational & People Development Ian Youll Tel: 0191 3324398	Director of Corporate Services Dennis Bradley Tel: 0191 3324398


Head of Operations Michael Dixon Tel: 0191 3324300	Head of Community Safety Joy Nolan Tel: 0191 3324237	Head of Human Resources Pauline Alderson Tel: 0191 3324353	Head of Risk, Resilience & Reduction Stuart Errington Tel: 0191 3324287

Head of Finance
John Hewitt
Tel; 0191 3324283

If you wish to contact any Service manager or officer, please use the contact details given at the top of this page to telephone, write or e-mail to Service Headquarters.

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