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Control Entry Requirements Fire Control Operator Personal Profile
Essential Criteria
| Education and Qualifications | How Measured |
GCSE 'O' level passes or CSE Grade 1 passes including English Language or English Literature, or GNVQ intermediate Level in Business Administration or NVQ Level 2 in Business Administration.
Minimum 35 words per minute typing. | Application Form/Certificates |
| Experience | How Measured |
| Previous experience of working calmly under pressure | References/Tests |
| Knowledge and Skills | How Measured |
Good verbal and written communication skills.
Retentive memory. | Application Form
Interview
References
Tests |
| Personal Qualities | How Measured |
Capable and common sense attitude.
Must be able to respond promptly to recall situations during working hours.
Able to take orders and discipline within a uniformed service.
Committment to teamwork and flexibility. | Interview
References |
Desirable Criteria
| Education and Qualifications | How Measured |
Customer Care Certificare
IT Qualifications | Application Form/Certificates |
| Experience | How Measured |
Previous experience in audio typing.
Data input experience.
Experience with two way frequency schemes.
Experience of working with the public and working within a disciplined service. | References/Tests |
| Knowledge and Skills | How Measured |
Topographical knowledge of County Durham and Darlington.
Telephone skills.
Computer skills. | Application Form
Interview |
Additional Information
- Good attendence and health record.
- Must be prepared to work shifts including nights, weekends and public holidays.
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