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County Durham & Darlington Fire & Rescue Service County Durham & Darlington Fire & Rescue Service County Durham & Darlington Fire & Rescue Service -
- Working to protect life & property and to provide a quality fire safety service
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Website Questionnaire

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Contact Us

Website Questionnaire

We have redesigned our website and would like to know what you think. There are a number of distinct areas where we would appreciate your constructive feedback. Please choose an answer for each question, and if you have additional comments, please place them in the comments box at the end of each section.

Content
The information on the site is split into eight main sections: About Us, Community Safety, Training, Business, Careers, News & Events, Contact Us, and Useful Links.

Do we provide the kind of content that you would expect to find on our website?
Yes
No
 
Does the way that the content is grouped into sections make sense?
Yes
No
 
We try to use Plain English on the website. Are the pages generally written in language that is easy to understand?
Yes
No
 
Do you find the pages too long, too short or just right?
Too long
Too short
Just right
 
Do you find the general download times for our pages acceptable?
Yes
No
 
We try to ensure that our information is accessible to everybody. Do you have any problems accessing our information, particularly in the other formats that we sometimes use, such as Adobe Acrobat?
Yes
No
 
If you use a screen reader or other access technology do any particular aspects of our site cause you problems?
Not Applicable
Yes
No
 
If you have any comments to make about content please make them here.


Navigation
We have broken down the navigation system within the site to try and make it easier to find information. Each section (e.g. Community Safety) has its own home page with an overview of its contents. The Site Map contains an overview of the contents of the whole website and a listing of the site's contents by subject.

In addition, at the top of each page, you will find a 'breadcrumb trail' which shows you where you are within the structure of the website.

Do you find the breadcrumb trail useful?
Yes
No
 
Do you find the left navigators useful or confusing?
Useful
Confusing
 
To find information, do you prefer to use the A-Z, the Site Map, the Search facility, browse or a combination?
A-Z
Site Map
Search
Browse
 
If you have any comments about Navigation please make them here

Design
The design is mainly text-based to aid accessibility and to minimise download times. The default font size (on a Medium browser setting at a screen resolution of 800 x 600) is Helvetica 10 point, but you can override this if you wish using your own browser settings. Instructions on how to do this can be found on our 'Help' page.

What do you think of the text size?
OK
Too small
 
We generally try to keep graphics to a minimum to aid download times. Do you think that the balance of graphics and text on the site is generally OK, or would you like more or fewer graphics?
OK
More
Fewer
 
If you have any comments about Design please make them here.
 
Personal Information
 
Your name:
 
Your e-mail address:
 
Location: County Durham
Other UK
International
Thank you for your time.

 
Copyright © 2007 County Durham & Darlington Fire & Rescue Service. Page Last Modified 05/10/2008
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