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Policies, Plans & Procedures Consultation The Fire Authority has a statutory duty to consult with local tax payers, service users and partners under Section 3 and 5 of the Local Government Act 1999.
We consult because we want to:
- Obtain your perceptions about the quality of service we provide;
- Assess whether the scope of our services meet your needs;
- Assist the Fire Authority in its decision-making and service planning processes; and
- Secure continuous improvement.
We aim to keep you informed by letting you know what we are doing via the local media, this website, the publication of our Community Plan, annual open days on our Fire Stations, fetes and school visits.
In addition we aim to ask your opinions through liaising with Elected Members, conducting surveys and questionnaires and requesting feedback following fires, training and interviews. Our official Consultation Strategy is available to view.
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